Voice Over Internet Protocol (VoIP)
VoIPIf you’re an SME with several employees in different locations and/or teleworkers, you could benefit from Voice Over Internet Protocol (VoIP). This innovative system allows you to create a virtual office, enabling your employees to make calls using a computer network over a data network like the internet.
VoIP converts the voice signal from your telephone into a digital signal that travels over the internet then converts it back at the other end enabling you to make and receive calls from other VoIP users, mobile users, and people with ordinary landlines.
The benefits:
- Reduced telephone costs
- All calls to other VoIP phone users are free
- Calls to regular lines are competitively priced
- The integration between an ordinary line and VoIP is complete and undetectable to callers
- You can configure your system to give whatever impression you want to customers eg, if you have associates or employees in other areas of the UK or even abroad, you can give them all extensions on the same number, or their own numbers with the same area code as your head office.
VoIP can be implemented in three ways:
- Via computer software combined with a headset and microphone
- Via adaptors used with regular analogue home phones
- Via dedicated VoIP phones which look and act like regular phones but have specially designed chips to improve call quality
Newman can help you to choose the right VoIP system for your business. For more information contact us on 0845 4509938 or email us by clicking on the Get In Touch Button
