Posted on 05 November 2020 in Help & advice
Message from Andrew Deadman - Managing Director of Newman
We firstly hope that you, your family and colleagues are all well.
With the recent second lockdown announcement by the government, I just wanted to assure you that the team here at Newman are here to continue to support your business needs, for your in house and remote working staff.
We are really proud of our team, they have been working hard during this difficult period to ensure we have sufficent resources available to maintain the service quality and standards you have become familliar with. It was particularly busy for our IT and Telecoms support team who responded to increased workloads with the transition to remote working. Response times and KPI's have been maintained for on-site visits and we have been prompt to respond to deliveries and installations across our range of services from Copiers and Printers, to Dictation, IT and Telecoms, keeping business interruption to a minimum.
During these on-site visits full Covid compliant PPE is used and regulations adhered to by our staff.
Customers have been taking full advantage of new and imaginative finance options for IT, Print and scanning equipment to help improve their cash flow, and whilst their offices are a little quieter it's a good time to roll out new equipment.
Telecom sales have been steady with customers upgrading to cloud systems to help improve their communications between office and home workers, creating a seamless network. Never before has it been more important for your clients' to be able to communicate with you quickly, simply and efficiently. It's also a good time to look at ways to reduce costs.
Our in house Copy/Print Centre are still on hand offering a call and collect service for local customers including plan printing, wide format, scanning and printer supplies.
We understand during these challenging times you need your business systems to be fully operational, so do not hesitate to contact us for any support you need.
We are operating our normal opening hours across our business and should you require Print, IT, Telephone or Dictation Support you can call us between 8:30AM and 17:15PM on 01892 664155 or email firstname.lastname@example.org
We will keep you informed as the situation changes.
Thank you for your continued support and loyalty in these unprecedented times.