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GP Surgery Streamlines Processes and Increases Efficiency

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Esher Green Surgery is a GP Practice in Surrey with an 11,000 patient population covering the Esher, Molesey, Thames Ditton, Claygate and Hinchley Wood areas. The practice team comprises six GPs, two ANPs, two HCAs, two Practice Nurses as well as secretarial and administrative staff.

Challenges

Prior to engaging Newman the practice had a rather slow photocopier and were hoping for a quicker, more efficient copy and scanning method.  

Why Choose Newman Business Solutions?

Having received excellent service from Newman in respect of dictation systems over many years, we already had a good business relationship in place and had experienced prompt responses to any questions and queries we encountered. It made good business sense to bring the copier under the same support contract with the same supplier.

Installation

Following a full site survey in early 2019 the practice engaged Newman who undertook the seamless process of copier installation, training and IT set up to ensure that all staff were onboard and fully conversant with the new equipment.

The Results

The new set up has increased our speed and efficiency, facilitating smooth transition of documentation across the practice and beyond.

Conclusions

In answer to the question of whether the practice would recommend Newman to others Esher Green Surgery Practice Manager, Lynn Siveyer states “Yes, Definitely, we find it a pleasure to work with Newman as efficiency and prompt service is at the front of their business.” 

Challenges

  • Prior to engaging Newman the practice had a rather slow photocopier and were hoping for a quicker, more efficient copy and scanning method.

Success factors

  • The new set up has increased speed and efficiency, facilitating smooth transition of documentation across the practice and beyond.

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