Are you a Telecommunications Specialist? We Are Hiring

Vacancy

Are you a Telecommunications Specialist? We Are Hiring

Latest vacancy: Telecommunications Specialist

 

Newman is a Business Systems Consultancy, renowned for expert service and support, specialising in Print and Document Management, IT Solutions & Support, Telecoms, Visual Display Systems and Speech Processing Technologies across the South East of England.

 

We are currently looking for a keen, energetic and adaptable Telecoms and IT Engineer ideally with experience in both Microsoft 365 and VOIP environments.

 

The position requires someone with the ability to learn and the desire to improve their skill set, be a real team member as well as work independently. Formal qualifications aren’t essential as you will receive specific training to perform your role within the organisation effectively. You will be required to gain VoIP Certification from our Telecoms provider and further Vendor-specific qualifications although we are keen to assist you gain these qualifications where possible. You will join an experienced and talented team with a broad mix of skills who will help you to develop your skills as needed.

 

The ability to reliably commute to us in Crowborough, East Sussex is essential and you will hold a Full UK Driving Licence as you will be required to attend clients sites also. A company car is offered or car and mileage allowance is made if you wish to use your own vehicle.

 

A typical day will involve resolving tickets logged in our Help Desk system with IT and Telecoms issues along with On-Site surveys and Installations so clear communication skills are essential.

 

We have close working relationships with our clients and highly value their trust in us, therefore the position will require high a level of communication skills in a friendly, professional and confident manner both on the phone and in person. You will be presentable and expected to wear a suit within the office or at a clients site however for installation work we would provide you with branded workwear. Being smartly presented helps project our professionalism.

 

Typical Experience:

*Telephony  (VOIP/Cloud VOIP, Ericsson-LG iPECs) Setup Installation and Support

*Microsoft 365 and Microsoft Windows Desktop and Server Operating Systems

*Have at least 1 years experience supporting clients face to face and remotely

*An understanding of the following is desirable but not essential –

*Networking, Routers, VLAN’s, Managed Switches, WiFi, Microsoft Azure, Cloud *Services, Hosted Applications, Microsoft Hyper-V, Data backup

 

Personal Characteristics:

*Energetic and enthusiastic

*Excellent English verbal and written communication skills

*Excellent problem-solving skills

*Able to work collaboratively in a team environment

*Adaptable and flexible

 

Experience and Qualifications:

*GCSE or Equivalent

*Ideally 2 Years IT & Telecoms Technical Support

*Any Vendor or Trade specific qualifications are an advantage

 

Job details:

*Salary: £24,000 – £30,000 per year depending on experience

*Full-time Monday to Friday

*Hours: 8:30 to 17:15 with flexibility to work beyond within reasonable hours

*Some Out of hours/Weekend Work may be requested but will be suitably rewarded

 

Benefits:

*Company Car or Car Allowance if you have a presentable car

*On-Site parking

*Ability to split Home and Office working after qualifying period

*Commission on Sales and Leads

*Company events

*Company pension

*20 Days Holiday rising to 25 Days after qualifying period

 

To be considered for the Telecommunications Specialist role, please apply today with your CV and covering letter via email to: jeremy.mccarthy@newmanbs.co.uk



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